Release a new version of software, and then create a dumbed-down tutorial which doesn't explain all the new features.
Sometimes iTunes can be so infuriating! Today I spent several hours trying to figure out how to drag and drop a playlist from my iTunes library into my iPod. Yea, I know this makes me sound like an idiot, but Apple's newest version of iTunes, 11.0.1.12, is significantly different from their older versions. iTunes is extremely simple if you just choose to let iTunes auto-fill your device, but if you like to do things manually, things get a little more complicated. I like to do things manually because I would prefer if all the music from my iPod wasn't deleted by accident. Auto-fill runs this risk. I would rather watch and control the process so that I know everything is going where it is supposed to go.
Technical know-how is something which comes easily for me. In many ways, technology is a lot like science. All the pieces are complex, and everything fits together to form a complete, well-functioning whole. It is interesting, engaging, limitless, and I love everything about it. This is why this problem with iTunes bothered me so much. I think the reason I was so obsessed with it for the most part was because iTunes is so simple.
If you encounter a problem involving theoretical physics which you don't understand, you will likely just walk away. But if you encounter a problem involving simple elementary concepts which is baffling you, it is going to drive you crazy! This is the same thing I was experiencing.
I have the utmost respect and confidence in the technical developers at Apple. After all, they have consistently created hardware and software which is useful, cutting-edge, and functional. Because of this, when I found a popular feature missing from the newest version of iTunes, I assumed that it was still present, and I just needed to find it.
Finally, after hours of tinkering and surfing through forums I stumbled onto the answer. That moment when you have conquered a problem which has been plaguing you is one of the most rewarding moments known to man. I smiled, and everything was better. Poof! The problem was gone! (Just as a side note, here is a link to the forum post where I described the problem and then later posted the solution: link)
I then went back to posts of other people who had the same problem and told them the solution. I could imagine others finding the solution which I labored over for hours and feeling that same joy. What a wonderful way to spread joy!
I suppose maybe my obsessive need to find solutions could be considered unhealthy to some. After all, I shunned everything else I had planned to do today in order to find an answer to my problem. But the way I see it, doesn't every advancement in society, every improvement in human culture require someone with an unhealthy obsession to find the answer? Ingenuity comes out of necessity, and every great success has beneath it a mountain of backbreaking work, and a circle of people who were just obsessively determined enough to keep working where no one else would.
I propose that obsession is not a problem that should be cured, but instead, it is a tool which must be controlled and shaped.
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